Contact us

1.

Is my personal information secure when I use/visit Jiu Jitsu X Factor?

Your personal information is completely secure when you use the Jiu Jitsu X Factor platform. We do not sell any of your data to third-party marketing organizations. We ensure the complete protection of your account through a series of enterprise-grade security measures.

2.

What types of payment are accepted?

At this time, we are only accepting credit and debit card payments. Paypal and other payment methods are not currently available on this platform.

3.

Are my payments secure?

Our payment processing program has been audited by a PCI-certified auditor, and is also certified to PCI Service Provider Level 1 – the most stringent level of certification available. We enforce HTTPS for all sensitive data on our platform, including our public website, the checkout experience, and user account pages.

4.

Are there any hidden costs?

There are NO hidden costs whatsoever. You only pay for what you want to access.

5.

I found a bug while using the online learning platform – what should I do about it?

We value all customer feedback. Please send us a message with your findings, and we’ll be sure to address it as soon as possible.

6.

I want to become a Jiu Jitsu X Factor instructor. What are my next steps?

We would love to have you! Feel free to get in touch with us via our “Contact” page. You can also email inquiries at jiujitsuxfactor@gmail.com.

7.

How do I stay up to date with all of Jiu Jitsu X Factor’s latest news and developments?

Sign up for our newsletter, and we will send you updates on all the latest from Jiu Jitsu X Factor – including new BJJ instructionals and everything related to BJJ flowcharts. You can also follow us on various social media platforms, including:
– YouTube
– Facebook
– Instagram
– LinkedIn
– Twitter

8.

How can I get in touch with the Jiu Jitsu X Factor team?

If you need to get in touch with us, please send us a message via our “Contact” page. You can also email us at jiujitsuxfactor@gmail.com. It will be our pleasure to assist you in any way we can.