Most Frequently Asked Questions

Is my personal information secure when I use/visit Jiu Jitsu X Factor?

Your personal information is completely secure when you use the Jiu Jitsu X Factor platform. We do not sell any of your data to third-party marketing organizations. We ensure the complete protection of your account through a series of enterprise-grade security measures.

What types of payment are accepted?

At this time, we are only accepting credit and debit card payments. Paypal and other payment methods are not currently available on this platform.

Are there any hidden costs?

There are NO hidden costs whatsoever. You only pay for what you want to access.

I found a bug while using the online learning platform – what should I do about it?

We value all customer feedback. Please send us a message with your finding, and we’ll be sure to address them as soon as possible. 

How do I stay up to date with all of Jiu Jitsu X Factor’s latest news and developments?

Sign up for our newsletter, and we will send you updates on all the latest from Jiu Jitsu X Factor – including new BJJ instructionals and everything related to BJJ flowcharts. You can also follow us on various social media platforms, including:

         YouTube

         Facebook

         Instagram

         Twitter

How can I get in touch with the Jiu Jitsu X Factor team?

If you need to get in touch with us, please send us a message via our “Contact” page. You can also email us at jiujitsuxfactor@gmail.com. It will be our pleasure to assist you in any way we can.

Can I return any of my digital purchases on the Jiu Jitsu X Factor site?

All digital purchases on Jiu Jitsu X Factor are final and therefore not refundable. If you experience any technical difficulties related to accessing your video, get in touch with us. We will be happy to troubleshoot and try our best to fix the problem.

Can I return any of my digital purchases on the Jiu Jitsu X Factor site?

All digital purchases on Jiu Jitsu X Factor are final and therefore not refundable. If you experience any technical difficulties related to accessing your video, get in touch with us. We will be happy to troubleshoot and try our best to fix the problem.
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